We have a 30-day return policy, which means you have 30 days
after receiving your item to request a return.
To be
eligible for a return, your item must be in the same condition
that you received it, unworn or unused, with tags, and in its
original packaging. You’ll also need the receipt or proof
of purchase.
To start a return, you can contact us
at info@scrubbingthesky.com. Please note that returns will need to be sent to the
following address: 8 Woodside Lane, Canmore, AB, Canada,
T1W 1T1.
You can always contact us for any return
question at info@scrubbingthesky.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@scrubbingthesky.com.